Automations that feel internal.
We build simple, reliable systems that remove daily busywork: missed messages, scheduling back-and-forth, follow-ups, and manual copy/paste between tools.
Services
High-impact automations for small teams. Start with one workflow. Expand only after it proves itself.
- Auto-reply to FAQs
- Route messages to the right person
- Follow-ups so leads don’t die
- Booking links
- Calendar sync
- Confirmations + reminders
- Auto-respond to common questions
- Collect customer info consistently
- Log leads automatically
- Save customer details automatically
- Trigger reminders + tasks
- Connect existing tools
- Logging + retries where appropriate
- Clear “what happens if…” notes
- Ownership handoff so you’re not stuck
- Only the permissions required
- Clean access list
- Simple security checklist
Example workflow style
This is the kind of clean system we implement—so messages don’t get missed and admin work doesn’t pile up.
Capture details once. No more missed messages.
FAQs answered instantly, unique requests routed correctly.
Lead saved, follow-ups triggered, weekly summary generated.
How it works
Simple and professional. We define the workflow, implement the automation, and hand it off cleanly.
Scope by email
You send the workflow. We ask a few crisp questions and confirm scope + tools.
Map + spec
We return a short spec: triggers, inputs, rules, exceptions, and ownership notes.
Build + test
We implement it and test against real inputs + edge cases (the messy stuff).
Deploy + handoff
Documentation + ownership transfer so your team can run it long-term.
We start with one real workflow you already run. You’ll get a clear scope, an implementation plan, and a realistic timeline—no demos, no fluff.
- Overbuilt systems you don’t maintain
- “AI strategy decks” with no execution
- Tools that break when inputs get messy
What you get
Every engagement is designed to leave your team with systems they fully own, understand, and can rely on long-term.
Production-ready automations
Custom-built workflows designed around how your business actually operates — not generic templates.
- Email and form automation
- Scheduling and follow-ups
- CRM and spreadsheet syncing
- Exception handling and alerts
Clear documentation
We document every workflow so your team understands how it works and why it exists.
- System diagrams
- Step-by-step logic breakdowns
- Ownership and escalation notes
Ownership transfer
You own the systems. No lock-in. No black boxes. No ongoing dependency.
- Access control setup
- Admin handoff walkthrough
- Optional training session
Post-launch support
We don’t disappear after launch. We stay available to stabilize and refine.
- Bug fixes and adjustments
- Performance monitoring
- Iteration recommendations
Who we focus on (to start)
Local, service-based businesses where time savings show up immediately.
Message-heavy + busy hours = missed inquiries.
Scheduling + reminders reduce no-shows.
Automate follow-ups + booking.
Intake + reminders + lead tracking.
FAQs + contact forms + lead logging.
Route requests + automate admin work.
Downtown communities are tight-knit, owners are approachable, and many businesses still rely on manual processes. We start by scoping via email, show one clear improvement, and move only if it’s genuinely useful.
FAQ
Clear answers, no vague marketing.
Do we need new software?
Usually no. We prefer automations that work with what you already use (email, calendars, forms, Sheets).
Is this “AI” going to do weird things?
We keep AI in safe roles (drafting replies, categorizing, routing). Anything risky has rules and fallbacks.
What if something breaks?
We build for real-world messiness: clear exceptions, retries where it makes sense, and documented ownership.
How do we start if we’re unsure?
Email us the workflow and we’ll reply with a scoped plan + next steps.
Want this to feel internal?
Email us the workflow you hate the most. We’ll reply with a scoped plan, timeline, and what we’d build.
Include: what tool(s) you use, where requests arrive, and what “done” looks like.